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An interactive guide to escape of water risk

At a glance

  • Escape of water is one of the biggest risks faced by property owners
  • Many escape of water risks can be mitigated by taking some relatively simple precautions
  • We look at how customers can help reduce escape of water incidents and minimise damage and disruption

This article counts towards accumulating your annual CII CPD structured learning hours for Claims.

By reading this article, and correctly answering the three questions underneath, you will have achieved the following learning outcome: Summarise latest claims trends and identify how the insurance market is responding.

Visit the CPD Hub to log in and begin accumulating CPD hours.

Escape of water presents one of the greatest risks to property-owning customers. The cost of repairing water damage can often be substantial, with escape of water claims frequently running into many thousands of pounds.

Potential problems such as small cracks or leaks can ultimately lead to significant water damage if not remedied swiftly.

How different escape of water risks can emerge

Any part of a property that is connected to the water system presents a potential escape of water risk, as our interactive infographic shows.

Some common risks include:

• Uninsulated pipework in loft spaces freezing and bursting during winter months
• Leaks from baths, shower trays and radiators
• Incorrectly plumbed household appliances

The importance of communication

It is vital that customers react as soon as any problems occur.

Brokers discussing risks with customers should warn that while water damage can often appear minor, it can incur many hundreds of thousands of pounds worth of structural, operational, reputational and financial losses for property owners, unless it is properly addressed and has adequate cover in place.

To discuss any aspect of this article further, speak to your usual Zurich contact.

Image © Getty

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