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Expert view: Exploring the SME claims process

At a glance

  • Very few claims are just about getting a cheque to a customer
  • If there has been a fire, an escape of water incident or storm damage, a customer may require temporary premises
  • We explore, with Insurance Times, what kind of claims service SMEs should expect

Insurance is about protecting the things you value – your SME customers rely on your expertise as a broker to help them find the right level of protection should a loss occur.

While bigger firms may be able to absorb the impact of a fire, flood or other major loss, such incidents could jeopardise an SME’s ability to trade, unless they have the right cover in place.

SME’s have often got a lot of their own money tied up in their business, so even a small claim can lead to a significant cash flow issue.

Read the full article on Insurance Times

You can find out more about our SME products and services in our interactive guide, or for more information, speak to your local Zurich contact.

Originally published by Insurance Times on 6 June 2017. All rights reserved. 
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